The Latest Trends in Nurse Case Management

On episode 390 of The Nurse Keith Show nursing and healthcare career podcast, Keith interviews Deanna Gillingham, RN, CCM, the CEO of The Case Management Institute (CMI). For Deanna’s third appearance on the podcast, Keith and Deanna discuss Case Management Week, nurse case management as a solid career move for nurses, and how this burgeoning nursing specialty is truly coming into it own. Central to the conversation are the results of the Case Management Institute’s Salary and Trends Survey created in collaboration with the Case Management Society of America.

Deanna Cooper Gillingham is an RN, Certified Case Manager, Author, and Entrepreneur. She has extensive clinical and case management experience including complex case management, transplant case management, Med Surg, Dialysis, Oncology, Hospice, SICU, LDRP, L&D, and Ambulatory Care. She has also worked as a travel nurse, agency nurse, and patient service representative.

Deanna is the author of CCM Certification Made Easy: Your Guide to Passing the Certified Case Manager Exam now in its 3rd edition and Foundations of Case Management: A Practical Guide for RNs Transitioning from Nurse to Case Manager. She is the developer of several courses for nurses and case managers.

Deanna is passionate about developing the case management workforce. As co-founder and CEO of the Case Management Institute, she is dedicated to decreasing barriers to entry into this profession and developing case managers into leaders. She is also the leader and co-founder of the Case Managers Community, a Facebook group of over 22,000 case managers.

She is currently living her dream life in Puerto Aventuras, Mexico. From there she is writing her next book or course from her patio overlooking the beautiful Caribbean Sea. Unless that is, she is traveling the world with her friends and family.

Connect with Deanna Gillingham and Case Management Institute:


Nurse Keith is a holistic career coach for nurses, professional podcaster, published author, award-winning blogger, inspiring keynote speaker, and successful nurse entrepreneur. Connect with Nurse Keith at, and on Twitter, Facebook, LinkedIn, and Instagram.

The Nurse Keith Show is a proud member of The Health Podcast Network, one of the largest and fastest-growing collections of authoritative, high-quality podcasts taking on the tough topics in health and care with empathy, expertise, and a commitment to excellence. The podcast is adroitly produced by Rob Johnston of 520R Podcasting, and Mark Capispisan is our stalwart social media manager and newsletter wrangler.

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